Digital signature certificates for the DIAN, with no paper processes

Biometric: 1 to 5 business hours after the holder passes identity verification (for Legal Entities, RUES validation is automatic). Document-based: 1 to 2 business days after the request is submitted for issuance with complete and correct supporting documents; if a document is not valid, the request is rejected and, if you delete it, the credit returns to your document-based balance. In both cases we notify you by email when the certificate is ready for download.

Biometric: the process is 100% digital and paperless. Individuals (Persona Natural) attach no PDFs; for Legal Entities (Persona Jurídica) the system automatically queries the Chambers of Commerce (RUES) to validate existence and legal representation, and only entities not registered in RUES (e.g. certain NGOs or government entities) attach supporting PDFs. The holder must also complete identity verification from their smartphone. Document-based (no biometrics): the holder's details (and the legal representative's, for Legal Entities) and 2 to 3 supporting documents, up to 7 MB each and 10 MB in total (PDF, JPG or PNG recommended), which the certification authority reviews before issuance.

One credit equals one certificate. You buy it at app.maticerts.com by choosing the issuance type and paying with Wompi (PSE, card, Nequi, Daviplata or Bancolombia); the balance is credited automatically. Each credit only works for requests of its own type. If you delete a draft or rejected request, the credit returns to your balance. If you need both types, ask us to enable them on your account.

It depends on the issuance type. Biometric certificates are issued by Viafirma, an open digital certification authority accredited by Colombia's National Accreditation Body (ONAC) under code 24-ECD-001. Document-based certificates are issued by an Open Digital Certification Authority accredited by ONAC. Both comply with Law 527 of 1999 and Decree 1074 of 2015 and are valid before the DIAN for Electronic Invoicing and Electronic Payroll.

The holder receives the verification link by email, and your company also receives it by email and WhatsApp to share it. If it is opened on a computer, the holder scans a QR code to continue on a smartphone. With the camera, the holder captures their ID and takes a selfie. If the holder cannot or prefers not to complete biometric verification, your company can use document-based issuance, which uses no biometrics.

The holder has 7 calendar days (weekends and holidays included) from filing to complete identity verification. During that window we send WhatsApp and email reminders, plus a final notice about 24 hours before expiration. If the term elapses without completed verification, the request is automatically cancelled and the credit is fully restored to your biometric balance: you do not lose the purchased value and may file a new request at any time, at no additional cost. Document-based issuance has no such deadline because it uses no biometrics.

You create the request with the holder's details and attach 2 to 3 supporting documents. The request stays as a draft until you submit it for issuance; while it is a draft you can delete it and the credit returns to your document-based balance. Once submitted, the certification authority reviews the documents and, if they are complete and correct, the certificate is issued within 1 to 2 business days. If a document is not valid, the request is rejected; you can delete it (the credit returns to your document-based balance) and file a new one. There is no identity-verification link or deadline. When finished, you download a .zip file with the .p12 certificate and its PIN, protected with the holder's NIT (NIT plus check digit for Legal Entities).

Online renewal is only available for 1-year biometric certificates. For document-based certificates, and for 2-year biometric certificates, a new certificate of the type you prefer is requested when they expire, using a credit of that type.

Today you can use app.maticerts.com from the browser on any phone or computer, and install it on your device. The Android app is in the publishing process.